Why don't I see any bonuses in my cashier?
If you are unable to see any promotions in your cashier, there may be several reasons for this:
- Duplicate Account: According to our Terms and Conditions, only one account per household is permitted.
- Eligibility by Country: You may reside in a country that is not eligible for promotions.
- Player Classification: While your account is in good standing, you may have been classified as a skilled player, which means that you have used the help of bonuses to achieve multiple wins. Bonuses are available to those players who still require the extra help to achieve a win, and since you have won multiple times using bonuses, they are no longer eligible in your account.
If you believe none of these reasons apply to your account, please reach out to our Support Team via live chat or email for further assistance.
SlotsandCasino © 2026 All rights reserved.
Follow us