What if I lose my connection during a casino game?

Occasionally, you may experience a disconnection while playing.

If this happens, there’s no need to worry. In most cases, simply logging back in and returning to the game will allow you to resume from where you left off.

However, if you're unable to reconnect due to an error message, we recommend performing the following basic troubleshooting steps:

• Clear your browser’s cache and cookies, ensuring the timeframe is set to "All Time."
• Try using a different browser.
• Log out and then log back in.
• Restart your device.

If these steps do not resolve the issue, please reach out to our Support Team  via live chat. Be sure to reference this help article for the information they may require: HERE